{"id":223,"date":"2025-07-19T12:04:37","date_gmt":"2025-07-19T12:04:37","guid":{"rendered":"https:\/\/gtmobilecompany.co.uk\/?page_id=223"},"modified":"2025-07-19T12:04:38","modified_gmt":"2025-07-19T12:04:38","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/gtmobilecompany.co.uk\/?page_id=223","title":{"rendered":"TERMS &amp; CONDITIONS"},"content":{"rendered":"\n<p><strong>Pricing<\/strong><br>All prices listed on our website include VAT (where applicable) but exclude delivery charges. If VAT rates change between the time you place your order and dispatch, we\u2019ll adjust the total unless you&#8217;ve already paid in full.<\/p>\n\n\n\n<p>You\u2019ll be charged when your order is dispatched. Ownership of goods passes to you once full payment is received. If payment is late, we reserve the right to charge interest at <strong>2% per year above the Bank of England base rate<\/strong>.<\/p>\n\n\n\n<p><strong>Product Information<\/strong><br>Unless otherwise stated, <strong>GT MOBILE COMPANY LIMITED<\/strong> is not the manufacturer of the products sold. We aim to keep all product descriptions, prices, and images accurate. However:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Colours may vary slightly depending on screen settings<\/li>\n\n\n\n<li>Packaging may differ from images<\/li>\n\n\n\n<li>Products may be updated to meet legal or technical requirements without affecting functionality<\/li>\n<\/ul>\n\n\n\n<p><strong>Delivery &amp; Processing<\/strong><\/p>\n\n\n\n<p><strong>Order Handling:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders placed before <strong>4 PM (Mon\u2013Fri)<\/strong> are processed the same day<\/li>\n\n\n\n<li>Orders placed after 4 PM or on weekends are processed the <strong>next working day<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>Delivery Options:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery costs and estimated times are displayed at checkout<\/li>\n\n\n\n<li>Delivery charges include VAT<\/li>\n\n\n\n<li>Please allow additional time during holidays or sale events<\/li>\n<\/ul>\n\n\n\n<p><strong>Delays &amp; Non-Performance<\/strong><br>If external factors (e.g., bad weather, courier delays) affect delivery, we\u2019ll notify you as soon as possible. While we cannot compensate for delays, you can <strong>cancel your order and receive a refund<\/strong> for undelivered items.<\/p>\n\n\n\n<p>If a major issue prevents us from fulfilling your order, we\u2019ll cancel it and provide a full refund.<\/p>\n\n\n\n<p><strong>Order Cancellation<\/strong><br>Changed your mind? You can cancel your order within <strong>14 days<\/strong> of receiving it.<\/p>\n\n\n\n<p>To cancel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: <strong><a>info@gtmobilecompany.co.uk<\/a><\/strong><\/li>\n\n\n\n<li>Write to: <strong>GT MOBILE COMPANY LIMITED, 7 Bell Yard, London, England, WC2A 2JR<\/strong><\/li>\n<\/ul>\n\n\n\n<p>You must return the item within <strong>14 days<\/strong> of notifying us. Unless we offered free returns, you will need to pay the return shipping cost.<\/p>\n\n\n\n<p>Use a <strong>tracked delivery service<\/strong> and keep your proof of return. We refund only <strong>standard shipping charges<\/strong>, not premium or timed delivery services.<\/p>\n\n\n\n<p><strong>Refunds are issued:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Within 14 days if your order hasn\u2019t been dispatched<\/li>\n\n\n\n<li>Within 14 days of receiving the returned item or valid proof of return<\/li>\n<\/ul>\n\n\n\n<p>We may reduce your refund if the product is returned used, damaged, or incomplete.<\/p>\n\n\n\n<p><strong>Returns Policy<\/strong><br>If your item is <strong>faulty<\/strong> or <strong>not as described<\/strong>, contact us at:<br><strong><a>info@gtmobilecompany.co.uk<\/a><\/strong> or via the form on <strong>gtmobilecompany.co.uk<\/strong><\/p>\n\n\n\n<p>Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>photo or video<\/strong> of the issue<\/li>\n\n\n\n<li>Your preference for a <strong>refund or replacement<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Once approved, we\u2019ll send you a <strong>prepaid return label<\/strong> and keep you updated throughout the process.<\/p>\n\n\n\n<p><strong>Warranty<\/strong><br>All products are covered by a <strong>12-month warranty<\/strong> for manufacturing defects (excluding misuse, wear and tear). We will <strong>repair or replace<\/strong> defective items in accordance with the return process above.<\/p>\n\n\n\n<p><strong>Your Legal Rights<\/strong> (under the Consumer Rights Act 2015):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>30 days<\/strong>: Full refund for faulty items<\/li>\n\n\n\n<li><strong>6 months<\/strong>: If repair or replacement fails, a refund will be provided<\/li>\n\n\n\n<li><strong>6 years<\/strong>: You may be entitled to a partial refund if a product fails prematurely<\/li>\n<\/ul>\n\n\n\n<p><strong>Product Use<\/strong><br>Unless otherwise stated, products are intended for <strong>domestic or home-office use only<\/strong>.<br>Misuse or unauthorised modification may void your warranty and return rights.<\/p>\n\n\n\n<p><strong>Customs &amp; International Shipping<\/strong><br>If ordering from outside the UK:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are responsible for paying <strong>any import taxes or duties<\/strong><\/li>\n\n\n\n<li><strong>GT MOBILE COMPANY LIMITED<\/strong> has no control over these charges<\/li>\n\n\n\n<li>Customs policies vary by country \u2013 please check with your local authority<\/li>\n\n\n\n<li>Packages may be <strong>opened and inspected<\/strong> by customs officials<\/li>\n<\/ul>\n\n\n\n<p><strong>Ending Our Contract<\/strong><br>We may cancel your order and seek compensation if you fail to cooperate with <strong>reasonable delivery attempts<\/strong>.<\/p>\n\n\n\n<p><strong>Liability<\/strong><br>We are not liable for any losses that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Were not foreseeable at the time of purchase<\/li>\n\n\n\n<li>Result from events outside our control<\/li>\n\n\n\n<li>Occur due to misuse or failure to follow instructions<\/li>\n\n\n\n<li>Are related to business or commercial use<\/li>\n<\/ul>\n\n\n\n<p>This does not limit our liability for <strong>fraud, negligence, or personal injury<\/strong>.<\/p>\n\n\n\n<p><strong>Children<\/strong><br>We do not sell directly to children. Users under the age of 18 must use our site under the supervision of a parent or guardian.<\/p>\n\n\n\n<p><strong>Personal Data<\/strong><br>Your data is processed in accordance with our <strong>Privacy Policy<\/strong>, available on our website.<\/p>\n\n\n\n<p><strong>Complaints &amp; Disputes<\/strong><br>If you have a complaint, contact:<br><strong>Managing Director<\/strong><br><strong>GT MOBILE COMPANY LIMITED<\/strong><br><strong>7 Bell Yard, London, England, WC2A 2JR<\/strong><\/p>\n\n\n\n<p>All disputes are governed by <strong>English law<\/strong>. You may bring claims in your country\u2019s courts, and we may do the same.<\/p>\n\n\n\n<p><strong>Other Terms<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may transfer our contract to another company, and will notify you if we do.<\/li>\n\n\n\n<li>No third party has rights under these terms.<\/li>\n\n\n\n<li>If any clause in this contract is found to be invalid, the rest will remain in effect.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>PricingAll prices listed on our website include VAT (where applicable) but exclude delivery charges. If VAT rates change between the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TERMS &amp; CONDITIONS - Gt Mobile Company LTD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gtmobilecompany.co.uk\/?page_id=223\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TERMS &amp; CONDITIONS - Gt Mobile Company LTD\" \/>\n<meta property=\"og:description\" content=\"PricingAll prices listed on our website include VAT (where applicable) but exclude delivery charges. 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