{"id":230,"date":"2025-07-19T12:05:33","date_gmt":"2025-07-19T12:05:33","guid":{"rendered":"https:\/\/gtmobilecompany.co.uk\/?page_id=230"},"modified":"2025-07-19T12:05:34","modified_gmt":"2025-07-19T12:05:34","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/gtmobilecompany.co.uk\/?page_id=230","title":{"rendered":"RETURNS POLICY"},"content":{"rendered":"\n<p><strong>Changed your mind?<\/strong><br>No problem \u2014 you can cancel your order within <strong>14 days<\/strong> of receiving it.<\/p>\n\n\n\n<p><strong>Contact us at:<\/strong><br><strong>Email:<\/strong> <a>info@gtmobilecompany.co.uk<\/a><br><strong>Address:<\/strong> 7 Bell Yard, London, England, WC2A 2JR<\/p>\n\n\n\n<p>Once you notify us of your cancellation, please return the item within <strong>14 days<\/strong>. Unless we\u2019ve offered free returns, <strong>you\u2019ll be responsible for the return shipping cost<\/strong>.<\/p>\n\n\n\n<p>Please ensure you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a <strong>tracked delivery service<\/strong><\/li>\n\n\n\n<li>Send the item to the address above<\/li>\n\n\n\n<li>Keep <strong>proof of return<\/strong> for your records<\/li>\n<\/ul>\n\n\n\n<p><strong>Refunds:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your order <strong>has not been shipped<\/strong>, we\u2019ll issue a full refund within <strong>14 days<\/strong><\/li>\n\n\n\n<li>If your order <strong>has shipped<\/strong>, we\u2019ll refund within <strong>14 days<\/strong> of receiving the returned item or valid proof of return<\/li>\n<\/ul>\n\n\n\n<p><em>Note:<\/em> Refunds may be reduced if the item is <strong>used, damaged, or missing parts<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Returns Due to Issues or Faults<\/strong><br>If there&#8217;s an issue with your order, we\u2019re here to make it right.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us at <strong><a>info@gtmobilecompany.co.uk<\/a><\/strong> or via the form on <strong>gtmobilecompany.co.uk<\/strong><\/li>\n\n\n\n<li>Returns for faulty or incorrect items are accepted within <strong>14 days of delivery<\/strong><\/li>\n\n\n\n<li>For purchases made in <strong>December<\/strong>, returns are accepted from <strong>December 1\u201331<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>Found a fault?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Let us know whether you&#8217;d prefer a <strong>replacement<\/strong> or <strong>refund<\/strong><\/li>\n\n\n\n<li>Send a <strong>photo or video<\/strong> clearly showing the issue<\/li>\n\n\n\n<li>Once approved, we\u2019ll provide a <strong>prepaid return label<\/strong><\/li>\n\n\n\n<li>You\u2019ll receive regular <strong>updates<\/strong> throughout the return process<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Changed your mind?No problem \u2014 you can cancel your order within 14 days of receiving it. Contact us at:Email: info@gtmobilecompany.co.ukAddress:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-230","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RETURNS POLICY - Gt Mobile Company LTD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gtmobilecompany.co.uk\/?page_id=230\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RETURNS POLICY - Gt Mobile Company LTD\" \/>\n<meta property=\"og:description\" content=\"Changed your mind?No problem \u2014 you can cancel your order within 14 days of receiving it. 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